Client Assistance Program (CAP)

The Client Assistance Program (CAP) is administered by Disability Rights Tennessee (DRT). The goal of CAP is to help people with their problems with Vocational Rehabilitation (VR) or Centers for Independent Living (IL) and give information on Title I of the Americans with Disabilities Act.

CAP may be able to help individuals who:

  • Need information about vocational rehabilitation services;
  • Have been turned down for vocational rehabilitation services;
  • Have concerns about services provided by and decisions made by a vocational rehabilitation counselor; or
  • Are having difficulty with, or need information about, Centers for Independent Living.

To find out if DRT’s CAP program can help with your issue, please email GetHelp or call the DRT Intake Team at 800.342.1660.


Helpful Links



  • DRT's Employment Services: CAP & PABSS - Learn more about DRT's two employment programs Client Assistance Program (CAP) & Protection & Advocacy for Beneficiaries of Social Security (PABSS). 

Disability Rights Tennessee (DRT) is a nonprofit legal services organization that provides free legal advocacy services to protect the rights of Tennesseans with disabilities.

Middle Tennessee (Admin Office)

2 International Plaza, Suite 825
Nashville, TN 37217

Phone: 615-298-1080
Fax: 615-298-2046

East Tennessee

9050 Executive Park Drive, Suite 101-B
Knoxville, TN 37923

Phone: 865-670-2944
Fax: 865-470-7028

West Tennessee

1407 Union Avenue, Suite 1015
Memphis, TN 38104

Phone: 901-458-6013
Fax: 901-249-2933